ALLERGIES
Our bed linen is suitable for allergy sufferers.

AUTOMOBILE RENTAL
Information about car rentals is available at the reception.

BABY EQUIPMENT
For a crib, high chair, or similar, please contact the reception.

BATHROBE
You can obtain a loaner bathrobe at the reception.

BICYCLE
Would you like to park your bicycle securely? You can use our underground parking free of charge.

CLEANING/LAUNDRY
Upon request, we will clean your clothes. Please contact the reception or dial extension 100.

CONFERENCES
Conference rooms are available for up to 100 people. For information, please contact our banquet department at extension 400.

CURRENCY EXCHANGE
A currency exchange office is located at the main train station.

DEPARTURE
Please note that your room must be vacated by 11:00 AM on the day of departure.

DOCTOR
Dial 0 116117 for the medical on-call service or 0 112 for emergency services. Our reception can provide further information on emergency services.

DRY CLEANING
For laundry cleaning, please contact the reception.

EXCURSIONS
Our reception will be happy to advise you on excursions.

FIRE EXTINGUISHERS
Available at designated locations.

FREE WI-FI
Internet is available free of charge throughout the hotel.
Network: Hotel Krämerbrücke
Password: winhotel

GUEST LAUNDRY
For laundry cleaning, please contact the reception.

HOUSEKEEPING
Our housekeeping team will fulfill your special requests regarding room cleaning. We will also be happy to bring additional pillows and blankets to your room. Please dial extension 100 for this service.

HYGIENE ITEMS
A small selection of hygiene items is available at the reception.

LUGGAGE
We will be happy to assist you with your luggage – simply ask our staff.

LUGGAGE STORAGE
You can store your luggage free of charge at the reception.

MINIBAR
Various drinks and snacks are available for purchase 24 hours a day at the reception.

PARKING
You can park in our parking lot or garage. The price per parking space per night is €18. We also have a charging station for your electric car or hybrid in our garage. Please ask at the reception. The price for an electric car is €25, and for a hybrid, it is €10 (charged flat rate).

PHARMACY
A small first-aid kit is available at the reception, along with information on nearby pharmacies.

PHOTOCOPY/SCANNER
A photocopier (for a fee) and a scanner are available at the reception.

PILLOWS
Please contact the reception if you would like a different pillow – tailored to your preference.

POST
The main post office is a 5-minute walk from the hotel. You may drop off your letters and postcards at the reception.

RADIO
Various radio channels are integrated into the TV. A program list can be found on the TV.

RECEPTION
Our reception is staffed 24/7. You can reach us by phone at extension 100.

RESTAURANT
Our chef and his team will treat you to regional and international delicacies in our restaurant "Zum Alten Schwan." In the summer, our sun terrace with views of the historic Krämerbrücke invites you to relax. We kindly ask for prior reservations at extension 407.

ROOM CLEANING
Our housekeeping team cleans your room daily. If you prefer to opt-out, please inform the reception.

ROOM SERVICE
Our breakfast room service is available daily from 7:00 AM to 10:00 AM. You can also enjoy our restaurant's menu from 12:00 PM to 9:00 PM. Please contact the reception at extension 100 to use this service.

SAFE
A safe can be found in your room. For guests with rooms directly overlooking the Krämerbrücke or in rooms 901 to 903, free lockers are available at the hotel reception.

SHOE POLISH MACHINE
A shoe polish machine is located across from the elevators on the 1st floor.

SLIPPERS
Hotel slippers are available at the reception.

TAXI
We will be happy to order a taxi for you. Please contact the reception at any time.

TELEPHONE
International dial codes:
France +33
United Kingdom +44
Netherlands +31
Austria +43
Switzerland +41
USA +1

WAKE-UP SERVICE
You can request a wake-up call at the reception.